Privacy
policy.

1. Scope

This policy applies to information submitted through wearetrademade.com and to related correspondence with TradeMade. It does not govern the independent practices of suppliers, logistics providers, inspection firms, payment providers, or other third parties involved in a sourcing project.

2. Information we receive

When you submit a sourcing brief or contact us, we may receive:

• Your name, email address, phone or WhatsApp number, and business or property name.
• The product or service you are seeking, destination market, quantity, timing, budget, and sourcing priorities.
• Information you include in emails, documents, sample requests, or later project correspondence.
• Basic technical information that hosting and security providers may process when you visit the website, such as IP address, browser, device, date, and request logs.

Please do not submit confidential technical, financial, or personal information until we have agreed an appropriate way to handle it.

3. How we use information

We use information to respond to enquiries, understand and assess sourcing briefs, communicate about potential projects, maintain business records, improve our service, protect the website, and meet applicable legal obligations. We do not sell or rent personal information.

4. Service providers + international processing

We use service providers to operate the website and deliver enquiries, including website hosting, FormSubmit for form delivery, and Simple Analytics for privacy-friendly aggregate website measurement. Email, hosting, security, and other service providers may process information in the countries where they operate.

If a project progresses, relevant brief information may be shared with potential suppliers or specialist advisers only as reasonably needed to assess fit, obtain information, or perform agreed checks. We aim to keep that disclosure proportionate to the project.

5. Retention + security

We keep information only for as long as reasonably needed to respond to an enquiry, develop or manage a business relationship, resolve issues, and meet recordkeeping or legal obligations.

We use reasonable administrative and technical measures to protect information. No internet transmission or storage system can be guaranteed completely secure.

6. Your choices

Depending on where you live, you may have rights to request access to, correction of, or deletion of personal information, or to object to certain uses. Email sales@wearetrademade.com with your request. We may need to verify your identity and may retain information where required or permitted by law.

7. Cookies + similar technology

This website does not use advertising or behavioural analytics cookies. We use Simple Analytics to understand aggregate traffic and interactions without cookies, cross-site tracking, persistent identifiers, or individual visitor profiles. Essential browser, hosting, security, or form-delivery technology may still operate to provide and protect the site. If this changes, this policy will be updated.

8. Changes

We may update this policy as the website and service evolve. The effective date above will show when the current version took effect.

9. Contact

For privacy questions or requests, email sales@wearetrademade.com.

A sourcing brief is an initial enquiry. Please use email to agree confidentiality, document handling, and any project-specific requirements before sending sensitive information.